The PIVOT story

Shaped by hands-on industry experience

PIVOT Systems was founded in Victoria to modernise waste management — with reliable, user-first software built around how waste facilities actually run, by people who have worked in them.

OUR MISSION

Modernise the waste industry with reliable, intuitive software that solves real problems and puts users first.

2019

founded in regional Victoria

50+ sites

running on PIVOT today

+20 sites

when East Gippsland joined in 2021

AU-hosted

built and hosted in Australia

How we got here

From one gatehouse to sites across Australia

2019
Seeing the gap from the gatehouse
Working at a regional Victorian waste management business, founder Luke Zagami saw first-hand the need for a modern load management system for transfer stations and MRFs.
2021
East Gippsland Shire Council joins
One of Victoria’s largest shires by area added 18 transfer stations and two landfills — and drove new features for remote facilities with limited power and network access.
Today
50+ sites across Australia
From regional Victoria to the Riverina, Tasmania, Western Australia and Norfolk Island, more than 50 landfills, transfer stations and MRFs run on PIVOT.
Read the case studies →
NextONGOING
Always evolving
PIVOT is updated regularly, with new features shaped by how our customers use it. Share ideas and follow what’s coming on PIVOT Labs.
Visit PIVOT Labs →

Our values

What guides how we build

Practical
Purpose-built to solve day-to-day operational challenges.
Modern
Powered by the latest technology and designed for clarity and speed.
User-first
Usability and flexibility come first, to meet real operational demands.
Reliable
Stable, trustworthy software that works — always.